Stream Stop Network

Bolt⚡ Coins Frequently Asked Questions

You can check the expiry date of the Bolt⚡ Coins you’ve earned by visiting ‘My Bolt⚡ Coins and Rewards’ for further information and guidance

If you feel you should have more Bolt⚡ Coins accrued than are showing in your account, please email your enquiry to our customer support team by filling out this form or using our live-chat.

Unfortunately not, our Bolt⚡ Coins are only applicable to Account related transactions, please ensure you sign in, or sign up to benefit from the rewards scheme.

Linking or transferring Bolt⚡ Coins is not allowed, please refer to the terms and conditions for further information and guidance.

There could be a number of reasons for this, please refer to the terms and conditions to ensure you meet the criteria including waiting up to 10 days for Bolt⚡ Coins to appear in your account. If you need further assistance please contact customer support by filling out this form or using our live-chat..

Absolutely, any refunds for purchases made with Bolt⚡ Coins will be allocated back to your account.

You will be pleased to know that your Bolt⚡ Coins can be used in conjunction with our discount offers, please refer to the terms and conditions regarding maximum spend allowances.
A maximum of up to 99% of the value of the order can be redeemed with Bolt⚡ Coins, 1% of the monetary value must be paid through the available payment methods.

You can cancel/delete your Stream Stop Network account at any time by clicking on the Delete Account button within the account page. You will not receive a refund for any Bolt⚡ Coins value. Bolt⚡ Coins are a loyalty program and hold no monetary value.

Secured By miniOrange